KEGS & CODE CO. CUSTOMER SERVICE POLICY
// CONTACT US!
Whether you’re having a problem with something you bought from us, or just have some questions, we’re always happy to help. Whenever you have a question, just get in touch with us.
We do our best to get back to you as soon as possible and offer email service Monday-Saturday. You should receive a response within 2-3 business days.
We hope that you love our products, but if you’re unhappy with your purchase, for any reason, we’ll be happy to refund or exchange your order. Please contact us within 30 days of receiving it to receive return instructions and ensure your return is processed.
Our return/exchange policy is as follows:
Returned/exchanged items must be undamaged and in re-sellable condition. We will credit your credit card upon receipt of the item(s). We do our best to make sure your order gets to you in perfect condition. However, if your order is damaged, we will issue a refund or replacement free of charge.
// SPECIAL ORDERING REQUIREMENTS
If you’re unable to place an order directly on the webstore, need to use a purchase order, or have any other needs, pleaseget in touch with us so we can help you.
// SALES TAX
Only orders placed in the state of Washington will be charged sales tax.
// SHIPPING INFORMATION
Please see our shipping page for complete details.